Frequently Asked Questions
Do you provide sourcing or purchasing of organisation products?
We offer a bespoke sourcing service for organisational products. Whether you're looking for certain products or specific solutions, we can source and purchase everything on your behalf. This service is available as an optional step in most of our services, or as a standalone offering. Every item is selected to suit both your space and your style, ensuring a cohesive result.
Can you work alongside interior designers or movers during a project?
Yes, we regularly collaborate with interior designers, movers, and stylists to ensure a seamless experience for our clients. We work flexibly alongside other professionals to organise, source, and complete each space to the highest standard. Our goal is to complement their work while adding our own unique value.
What happens in my consultation?
During your consultation, we’ll take the time to understand your space, your lifestyle, and what you’re hoping to achieve. We’ll talk through the areas you would like our help with. You’re welcome to ask questions and share ideas at this stage. Afterwards, we’ll send over a tailored proposal outlining our recommended approach, estimated timeline and next steps, as well as an estimated quote.
Do you have a waiting list?
Our availability varies throughout the year, and we sometimes operate a waiting list during busy periods. If you have a particular timeframe in mind, especially for a move, we recommend getting in touch as early as possible.
We do our utmost to accommodate changes in our clients’ schedules, and appointments occasionally become available at short notice. We therefore welcome enquiries even when our diary is full.
How do you ensure cultural sensitivity when working with international clients?
We take great care to ensure cultural sensitivity when working with international clients. Our approach is always respectful, discreet, and tailored to your preferences. We take the time to understand any cultural practices, values, or household norms that may influence how you use your space, and how we should conduct ourselves when in your home.
Do you take commission?
Ankersen Drake is proud to operate on a non-commission basis. Any product recommendations or sourcing we do is based solely on what we believe is best for your space, style, and budget. We prioritise transparency and only ever suggest items we genuinely stand behind, having years of hands-on experience with a long list of products and vendors.
Can I arrange regular home organisation appointments?
Yes. Alongside individual organising projects, we offer ongoing visits to maintain and refine the organisation of your home. Appointments can be arranged around your household’s needs, whether that involves regular wardrobe upkeep, seasonal changes or support with other organisational tasks. Please get in touch to discuss a suitable arrangement.
Do you have a referral scheme?
Upon the completion of a project, Ankersen Drake will provide all our clients with a unique Referral Code that they can pass on to family or friends.
If your family member or friend quotes your Referral Code when booking a project you become entitled to three hours of complimentary organisation work with one Organiser, as well as your friend becoming eligible for 10% off the project they are booking.
Further questions?
If your question isn’t covered above, we would be delighted to assist.
Please get in touch and we will be happy to help.
About us
Ankersen Drake is a London based home organisation company, working with private clients in the UK and internationally. Read about our approach and the founders behind it.